Jump to content

Service in plant engineering

IFA Technology offers you comprehensive technical support and after-sales service to keep your systems running optimally throughout their entire life cycle. Whether spare parts service, maintenance, training or control system conversions - we are your reliable partner for all services relating to your systems.

Contact our service team 

Your service contact

IFA Technology focuses on your satisfaction and the smooth operation of your systems. We offer you fast and customized solutions to optimally support your production processes. Do not hesitate to contact us if you need support - we are always there for you!

Spare parts request:
aftersales@ifa-technology.de

Technical support:
support@ifa-technology.de

Phone:
+49 90 9070570-900

Address:

IFA Technology GmbH
Aftersales & Service
Jurastraße 10
86641 Rain am Lech
Germany

Privacy policy

Your spare parts inquiry for IFA systems

Aftersales Service

Our aftersales service ensures that your production runs smoothly and downtimes are minimized. We offer you customized solutions for spare parts, repairs and remote maintenance.

At our site in Rain am Lech, we keep an extensive stock of standard components to ensure fast deliveries and solutions. Your aftersales services:

Minimize downtime with our fast spare parts service and efficient repairs. We guarantee fast delivery and support to get your production up and running again quickly.

With our remote maintenance service, we can respond quickly and efficiently to system problems, upgrades and maintenance requirements after your system has been commissioned - all remotely. This reduces the need for on-site visits and ensures the continuous operational readiness of your systems.

You will always have access to a personal contact who will support you with technical expertise. Our experts develop individual solutions for your specific requirements.

Nachrüstung, Umrüstung, Wartung, Schulung

Technical support

Our technical support helps to sustainably increase the productivity of your systems and minimize production interruptions.

Whether it's overhauls, changes of use, conversions or capacity expansions - we accompany you through all phases of the process. Our technical support services:

We adapt your existing systems to new requirements or expand their capacities with customized conversions and upgrades. This allows you to increase the efficiency and flexibility of your production processes.

Our maintenance services ensure that your systems work reliably throughout their entire service life. Regular maintenance helps to detect potential failures at an early stage and extend the service life of your systems.

Our training courses are specially designed to optimally prepare your employees for the operation and maintenance of the systems. This includes both commissioning and refresher training. This ensures that your team is always up to date and able to use all functions efficiently.

Frequently asked questions

How long do you offer support for your systems?

We guarantee comprehensive service over the entire service life of your systems. This includes regular maintenance measures, repairs and the replacement of spare parts. Only the availability of specific components may be a limitation in exceptional cases.

How quickly can you provide support in the event of problems?

Thanks to our advanced remote maintenance technology, we are able to access the control units in most cases within a few minutes and begin troubleshooting. This fast response time enables rapid problem solving and minimizes downtime.

Do you offer control system conversions for older machines?

Yes, we offer customized control system conversions. Due to the long service life of our systems, it makes sense to update the control systems and safety technology after a few years in order to further increase the efficiency and safety of your production.

What happens if spare parts are not immediately available?

If a spare part is not currently available, we will quickly find a solution. We will either provide an alternative, comparable component or procure the missing part at short notice in order to get your system up and running again quickly.

How can we optimize maintenance costs?

Predictive maintenance intervals and the timely procurement of spare parts help to avoid unexpected breakdowns and cost-intensive repairs. We offer you individually tailored maintenance contracts that help to reduce operating costs in the long term.

Can you support us in expanding our production capacities?

Naturally. We support you in the planning and implementation of capacity expansions. Our customized conversions and expansions help you to efficiently align your systems to increasing production requirements.